Privacy Policy

Effective Date: July 28, 2026

At Sigler Pharmacy, we are committed to protecting the privacy, security, and confidentiality of your personal and health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online refill services, or interact with our pharmacy services.

1. Important Note on Health Information (HIPAA)

This website Privacy Policy governs information collected through our website and online services. Please note that Protected Health Information (PHI) collected in connection with prescription filling, clinical services, compounding, or long-term care management is subject to the Health Insurance Portability and Accountability Act (HIPAA) and our Notice of Privacy Practices. Where HIPAA applies, HIPAA regulations supersede general website privacy practices.

2. Information We Collect

We collect information in two main ways: directly from you when you provide it, and automatically as you navigate through our site.

A. Personal & Health Information You Provide

• Contact Information: Name, email address, phone number, mailing address.

• Prescription & Health Details: Prescription numbers, patient details, refill requests, preferred pickup/delivery location, and health history submitted via online forms or clinic scheduling.

• Communication Data: Inquiries, feedback, or messages sent to us via online contact forms or email.

B. Automatically Collected Information

• Technical & Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, and access times.

• Cookies & Tracking: Standard cookies and similar technologies to ensure seamless navigation, secure login, and site optimization.

3. How We Use Your Information

We use the information we collect to:

• Process and manage prescription refills, custom compounding requests, and packaging/delivery arrangements.

• Communicate with you regarding your orders, refill reminders, or responses to customer inquiries.

• Coordinate care with long-term facilities, doctors, or healthcare providers as requested.

• Maintain and improve website functionality, performance, and security.

• Comply with legal obligations and healthcare regulatory requirements.

4. How We Share Your Information

We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes. We share information only under the following circumstances:

• Healthcare Providers & Delivery Partners: To coordinate care, fulfill prescriptions, or deliver medications to your designated location.

• Third-Party Service Providers: Authorized technology vendors (such as secure pharmacy refill management platforms like Nimble Rx) operating under strict confidentiality and HIPAA compliance obligations.

• Legal Obligations: When required by law, court order, regulatory bodies, or to protect the rights, property, and safety of Sigler Pharmacy, our patients, or the public.

5. Data Security

We implement appropriate technical, administrative, and physical safeguards to prevent unauthorized access, disclosure, alteration, or destruction of your personal data. All sensitive healthcare and prescription transmission requests are handled using industry-standard encryption protocols.

6. Third-Party Links & Services

Our website may contain links to external sites or third-party portals (such as online refill platforms). Sigler Pharmacy is not responsible for the privacy practices or content of third-party websites. We encourage you to review the privacy policies of any third-party services you visit.

7. Your Choices & Rights

• Opt-Out of Non-Essential Communications: You may opt out of receiving promotional emails or updates at any time by following the unsubscribe instructions included in those messages.

• Cookie Preferences: You can set your browser to refuse all or some browser cookies or to alert you when website cookies are being sent.

• Accessing & Updating Information: You may contact us at any time to request updates or corrections to your contact information.

8. Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted directly to this page with an updated “Effective Date.”

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your information is handled, please contact your preferred location: